DotSoft Contact Information

Due to the remote and varied DotSoft team structure, please Email inquiries for:

Sales Questions to:

dotsoft _ sales [at] carlsonsw [dot] com

Technical Support to:

dotsoft _ support [at] carlsonsw [dot] com

Be sure to check our Support page for other important information.

Notes:

1. Technical support inquiries will receive an auto-reply via Email with an assigned technical support ticket ID added to the Subject line similar to DOTSFTINBX-ddddd.
2. Replies will come from an Email address of dotsftinbx [at] carlsonsw [dot] atlassian [dot] net

   Please add this address to your Email Safe Senders white-list to help ensure our response(s) are delivered to your Inbox.

Important: While initial Email messages sent to dotsftinbx [at] carlsonsw [dot] atlassian [dot] net should find their way to the DotSoft queue, a best-practice is to initiate all correspondence to the Contact address(es) above.

If Email is not feasible:

Contact Carlson Software by phone at:

+1-606-564-5028 during business hours.